Mickey13 Casino Privacy Policy
What we collect when you use Mickey13 Casino, why we collect it, and how you can exercise your rights over it.
What We Collect
To open and run an account we collect the information you give us at sign-up (name, contact details, date of birth for age verification), transaction records for deposits and withdrawals, and basic technical data such as browser type and IP address that any website picks up automatically. If you contact live chat or email support, we keep a record of that conversation to follow up on it.
Why We Collect It
We use this information to operate your account, process deposits and withdrawals, verify your identity and age as required for a licensed gaming operator, apply bonus terms correctly, and respond to support requests. Technical data helps us keep the site working properly across browsers and devices, including the mobile web experience.
Retention & Security
Account and transaction records are kept for as long as your account is active and for a reasonable period afterward, largely because our Malta Gaming Authority licence requires operators to be able to produce transaction history if a dispute or regulatory request comes up. We use standard security practices — encrypted connections and access controls — to protect stored account data.
Your Rights
You can ask what personal data we hold about you, request a correction if something's wrong, or ask us to close your account and delete data we're not required to retain for legal or regulatory reasons. The fastest way to make any of these requests is through live chat or email support, quoting your registered account email.